Your quick FAQ guide to one of the most common challenges in lettings.
Deposit disputes are one of the biggest headaches landlords face, but with the right preparation, they’re also one of the easiest to avoid. Here are the questions we get asked most often, answered simply.
Q: What usually causes a deposit dispute?
Most disputes happen around the condition of the property at the end of a tenancy. Landlords may believe something is damaged, while tenants argue it’s fair wear and tear.
Q: What can landlords fairly claim for?
You can claim for genuine damage, missing items, or cleaning required beyond a reasonable standard. Everyday wear and tear, like worn carpets or faded paint, is not deductible.
Q: Why does evidence matter so much?
Deposit protection schemes require proof. Without a proper inventory and clear inspection records, it’s hard for landlords to win disputes, even when damage is obvious.
Q: How can disputes be avoided?
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Start with a detailed, photographic inventory.
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Carry out mid-tenancy inspections.
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Keep clear communication with tenants.
The more transparent you are, the less likely disputes will ever reach the formal stage.
Final Thought
Deposit disputes don’t need to be stressful. Clear records and fair expectations protect everyone involved.
We’ve helped countless landlords avoid disputes by setting everything out clearly from day one. With a solid inventory and transparent process, tenants know where they stand, and landlords are protected if something goes wrong.
