Testimonials

I am just writing to say that Campbells have restored my faith in Estate Agents.

I first contacted Campbells last year to seek a valuation of my property for a private matter.

Although at that time there was nothing in it for Campbells, Jenny Ponder could not do enough for me and did not charge a penny.

It was clear from this that Campbells were there to provide a service and not just sell a house!

When I was ready to put the house on the market I invited 2 other agents around plus Jenny. One agent wanted to give the house away, one wanted the business but I did not get the right feeling from him that I mattered, rather, I would be just another property……..and then there was Jenny. I felt right from the start that what I wanted and what I felt were as important to her as getting my business.

Nothing was too much trouble and she has such a friendly and approachable demeanour that I felt sure she could deliver what she was offering, and that potential customers would feel relaxed with her when viewing the house. She assured me that the rest of the staff were of a similar ilk.

Campbells gave me the best valuation on the property and got near the asking price and all within about 3 weeks!

I would certainly recommend Campbells to others (and have done so).

Keep up the good work.
Marian Douglas

I am delighted to give you feedback from my experience of selling and buying.

Firstly, I did some research and liked your presentations on the Internet, also I asked around and had very good feedback about your service.

Right from the very beginning, I felt reassured that the sale of my house was as important to you as myself, and as someone who has had house selling experience in the past the difference, I have to say, was phenomenal.

I liked the attention to detail with the photos and description. I was also very impressed with the fact that the other members of the team seemed very committed to the cause, and felt that you all became my friends.

My last house that we sold was simply an agent valuing the property (who we never had any further dealings with) and then apart from a glossy brochure, and a few phone calls to introduce a client to us, we were simply required to basically sell the house, let them know, and pay up !!! What a difference.

It would be good to think that those days of poor service were over, but sadly not so as I have found when viewing properties recently.

So as I see it Campbell’s for me are trailblazers in the field of Estate agents.

The final icing on the cake for me was your ability to negotiate the price of my future property, and as you explained to me at the beginning, it was best not to be too entrenched in a figure for the property you are selling.

So Mark I would like to say thank you from the bottom of my heart, for making this whole experience as stress free as you have.

Very best Wishes that you continue this way.
Frances Fletcher

Campbells were not initially our first choice of agents but when we moved to them we were pleasantly surprised by their different approach. The staff we had contact with were professional, understanding, friendly and helpful. Although we were not successful in finding a buyer we were treated with dignity and care. The staff always made us feel comfortable and able to openly discuss any concerns. Our experience with Campbells was certainly superior to previous experiences. Thank you.
Millie Taylor

Many thanks for your help and assistance. We are both over the moon to be finally packing (ha ha). Despite the hiccups, of our making, it has been a fairly smooth few weeks. Thanks again to you and all staff at Campbells Daventry.
John & Janice

Many thanks for all your help through what could have been a very stressful time. We strongly feel that without you, this would not have been easy to manage; but through the friendly, supportive and efficient service we’ve received from you, it’s been so much easier knowing that you’re only a phonecall away and that everything is being taken care of.

Initially we chose Campbells out of convenience, as you were acting for a vendor whose house we had an interest in at the time. However, it soon became apparent that we had found just the right agents for us, as nothing was too much trouble for you. You were always at the other end of the phone, on many occasions after hours!

We were particularly impressed with the way the staff treated us; even though the process of buying and selling property was very new to us, at no point were we confused with jargon, but at the same time we never felt patronised either. The staff were always more than happy to answer any questions we had in clear English, no matter how simple or complex the question. Even for those late-night questions when most people have clocked off for the day, Mark was always able to be reached, to put our minds at ease.

The marketing material was in-depth and widely distributed (via local newspapers, Rightmove website & app, Findaproperty.com etc etc) in order to reach as wide an audience as possible. The photos really did our house justice, and we were particularly impressed that Mark had had the forethought to add in a few photos of the surrounding area as well, a nice touch.

It’s true what previous Campbell’s customers have said, in that the staff really do go that extra mile for you, even down to running little errands like dropping paperwork off at the local solicitors for you, and allowing you to photocopy documents in the office – even when dropping by with no appointment!

As regards value for money; are Campbell’s the cheapest? No. But the old adage “you get what you pay for” rings very true here. The service we received was of a value far higher than what we were charged. After 6pm on a Friday night, how many other estate agents would pick up the phone?

Whilst we have dealt with several members of the team, Mark Heycock really stood out for us as going the extra mile. When negotiating the purchase of our new home through another estate agent became rather tricky for us, Mark stepped in and negotiated on our behalf, alleviating the stress, and getting the job done. We got the result we wanted, without the stress. Suffice to say, our house is now sold and we have secured the house that we so desperately wanted. And all thanks to Mark and the team at Campbell’s!

Many thanks on a job well done, and for helping us to take the next step in our lives.
Chris & Astrid Jones

May I thank you all for the lovely service you’ve given us, from start to end, it has been really easy for us.
Graham, Australia

It has been my first experience of renting a property and I felt that Campbells supported me fully in making the right choice. Every member of the team at Campbells who I came into contact with were friendly, helpful and supportive. Your presentation of the property both on your website and during my viewing was open and honest. It has been a good experience and I would have no hesitation in recommending Campbells to my friends.
Carol

I visited every agency in Daventry as we needed to find a property very quickly. When I went into Campbells the staff were very friendly and offered to drive me to a property to view. I thought that this was very helpful as I did not know the area at all. Out of all the agencies that I dealt with while searching for a property, Campbells was the only one that called me when a new property came onto the market and offered a viewing and as I was looking for something ASAP I found this very helpful. I dealt with a number of staff members and they all exceeded in their own field which was fabulous as it made me feel comfortable knowing that I could speak to anyone within Campbells regarding anything. I felt very valued as a client. All the staff were very friendly and phoned me constantly with properties available and updates for viewings. Once we agreed to rent the property Campbells were very helpful when processing our application. Our employer was funding our relocation and we experienced a few hiccups with the finance, however, Carla guided my husband accordingly and was incredibly helpful. A friendly, professional and empathetic service.
M Cobban

We saw Campbell’s in Daventry High Street and in the ‘Gusher’and Phil was also recommended through his Solicitor. All of the staff at Campbells are very professional but friendly and approachable at the same time. So far we have been very pleased with the service, nothing is too much trouble. I have dealt with another agent in Daventry previously and I found that as soon as they got me the sale they didn’t seem all that bothered about following through with information and it often took me days to get an answer with promises of call backs which didn’t happen. Campbell’s have been worth every penny. We feel that Stan and Mark have been very good and feel that we can approach them with any queries that we have. Jenny has been very helpful also. We would be hard pressed to choose between Stan or Mark for your Campbells award so you need to get two awards/certificates made up! We would certainly recommend Campbell’s to a friend and indeed Phil has already done so to a friend and he has taken his house off with another agent and placed it with Campbell’s.
Phil & Sue, Daventry

I’m happy with all aspects of Campbells – I was kept up to date with progress and changes all the way through the 6 months or so. The initial attempts to sell my property seemed to cover many different ways of marketing, and ultimately the strategy worked, despite the difficult market situation. I would consider the slightly higher % charge made by Campbells compared to other local agents was worth it; I was left with a confident feeling after the initial meeting which was why I decided to let them market my house. Having never been through the selling process before, I felt the process was explained well right through to completion. Particular thanks to Amanda who was so helpful throughout. Following the first and only offer, a talk to Paul Campbell urged me to accept the offer; without this, I may have declined; it turned out to be the right decision to follow his advice and accept. Thanks again to the team and good luck for your future.
Adam Cross

Hi Amanda. We would like to say how pleased we are that you sold our property so promptly, within a week, WOW. Also how knowledgable, helpful and friendly the whole team was. We would not hesitate to recommend Campbells to any prospective buyers or sellers. Hoping to do more business with you in the new year. Again thank you all very much…
Glyn and Kevin

My house was already on the market with another agent, however, Mark at Campbells was already providing a service with regards to buying another house and in deed giving advise for the house I was selling. Due to the no service and apathy of the agent selling my house I withdrew and instructed Campbells. Campbells presented my house professionally and marketed both tirelessly and enthusiastically. The team at all times are friendly with time to discuss your sale, but remain respectful and professional at all times. Campbells have now sold 2 properties for me and I would have no hesitation in recommending them to other people. Even in this market the one thing Campbells never do is loose interest in your property. They make you feel that you and your property are important to them. Having used Estate Agents before both in this county and other areas I have never had an agent provide any service, in fact the agent has been nothing more than a shop window, so in my view the fee for sale has been unjustified. Then I met Campbells and I can tell you they earn every penny of their fee. Regarding one agent in particular ‘Mark”, he has provided an individual service, communication, contact, advice, time and support, I do not believe this man could have done anymore. I just want to say something about support; professionalism etc goes without saying. Personally, one of the most important things, especially in a challenging market, is support. When you are trying to sell your home, you can feel very alone. Mark made me feel that he had taken the responsibility of selling my home away from me, and so the stress was lessened. Thanks Penny.
Penny

Just to say … Dear Mark ( & everyone involved!) Many thanks for your excellent work with regard to the purchase of our new home. Every time we saw/spoke to you any question, detail, request made, was dealt with speedily, efficiently, politely & with care. Excellent work. Campbells certainly have a good team, also prove critics wrong. Estate Agents sometimes, as in your case ( & Ankers! ), offer a service well worth recommending. The cottage is ‘the business’, we both love it, even amidst all our packing boxes!
Jean and David

Thank you to all in the office, but particularly to Jenny & Stan for the professional and friendly manner in which they facilitated the purchase of our new home. Your patience and helpfulness with our seemingly endless questions were much appreciated, and we only have praise for your efficiency which enabled us to exchange and complete in a smooth 4 weeks – we will definitely be recommending you!
Joanne & André

Russ and I were faced with a dilemma, with 3 weeks to go before exchanging on our purchase through another agency; news came to light, which resulted in us, withdrawing from buying. Suddenly we were faced with no purchase and due to leave our rented property ….homeless came to mind. We contacted Campbell’s with a panic situation and thankfully were greated by Jenny. After explaining in length to Jenny our situation, she took it on board personally to solve our situation. Jenny went out of her way to accommodate us on viewings, calling us constantly and giving updates on potential properties and most importantly support. Jenny took on board exactly what we were looking for, where we wanted to ideally buy and even arranged a one off viewing for us on a property that Campbell’s had valued. I found Jenny to be a tremendous support through an extremely worrying time and I haven’t stopped recommending her since…..if you want fantastic service in my opinion go to Campbell’s.
Stephanie Theobald

Happy to give ‘feedback’ – feel free to quote us! “Campbells Estate Agents?” Are there any other estate agents in the area?! Campbells actually do what so many others only promise to do – they deliver. They return calls, they follow up queries and concerns, they tackle all the stress and upheaval of moving with a professional and effective service. Jenny’s honest approach and straight-talking sense of humour were greatly appreciated and Mark went far beyond “the extra mile”. Campbells provide outstanding “after-sales” care and we would recommend them without hesitation.
The Moore Family

Hi Amanda Thank you so much for the very good service you and the team gave us. We chose Campbells following your approach to us after the property had been on the market for some time with another agent. We found your manner to be particularly helpful and reassuring. It felt as though you really had our best interests at heart – like a breath of fresh air! You kept us well informed of progress having quickly arranged several viewings and then a buyer. We would happily recommend you and Campbells to anyone requiring an agent and nominate you personally for a customer service award.
Brenda and Roger Waring

Paul, thanks for your hard work on getting the highest price you could. We have come out with no debt and it has been a huge help.
Es Collins

Because I have developed a long standing business relationship with Campbells I can discuss things openly and directly and get a good service level generally.
Simon Mansbrige, Shipston-on-Stour

Campbells is a truly exceptional agency. Ably led by director Paul Campbell, he set the business up during the last recession and has expanded into property coaching and writing – his book on selling your property is available on Amazon and given to every client on instruction. Team communication is second-to-none with daily meetings and a dedication to professional development….the entire team has invested their money in the company so their commitment to taking care of their clients is personal. Not only devoted to providing an excellent personal service, but also improving the standards of the Industry as a whole and public perception, Campbells is impressing and inspiring.
The Judges of the Estate Agents of the Year awards

Paul, I just wanted to thank you for all the help and support you have given me over the last few months.
It was more than just the house (and I’m sure it will be my home soon) that you have helped me with. Your encouragement and words of experience (sorry research) have played their part. Once again, thank you so much..
Clare

Thanks to you making our move to Kettering so easy and trouble free. Have no hesitation in recommending your company.
Marion and John Cater

I was selling my house at a difficult time and in a difficult market  and although this wasn’t an easy task what can I say……Mark and Stan both worked tirelessly to ensure that I found the perfect home for me. Stan for listening to what I needed and identifying just the house and Mark for his diplomatic negotiating skills. Campbells were also able to point me to both a good solicitor and financial advisor whom they deal with and this enabled everything to run smoothly once I had decided on the property I wished to purchase. I am now settled and very happy, it’s all been worth the wait and I would recommend their services to others.
Judith Bailey

The service from all the team at Campbells was superb.
Julie Gilbert

Thank you for all your help during what proved to be a very straightforward service. We would not hesitate to recommend you to others.
Paul King

Jenny – Thanks for all of your help, particularly with the keys. Once again Campbells comes up trumps for us as Buy to let Investors with a great property and excellent service.
Roland & Jane Puleston Jones

Right approach, right number of staff – friendly and honest.
Matt Foreman, Salisbury

Honest and realistic valuation of property and did not use gimmicks to try and impress. Also did not waste our time with people who were never going to be interested in our property.
Jeff Kirkham, Weston-Super-Mare

Campbells represent the way estate agents have to go if they are to survive in the future. It sounds like a bit of a cliché but their approach is to help people achieve what they want to achieve. And it’s not as corny as it sounds. They do a great job, people appreciate it and recommend Paul Campbell and his team to everyone they know. It’s not just a matter of being a nice chap (Paul is that too, by the way); it’s also the best, quickest and cheapest way to grow a successful business. Everyone’s a winner.
Pete Farley

Our house sale situation has been made complicated by personal circumstances,
but Campbells have been sensitive, understanding and very proactive throughout.
David Waite, Warwick

Campbells keep you well informed.
Tony and Chris Bailey, Rugby

Treating people as people, not money machines.
C R Nicholas, Lymington

Campbells are always at the end of a phone to answer any queries, always happy to help and solve problems, the customer comes first.
Debbie Stobbs, Burnley

They all exceed when it really came to the crunch. A deal was closed very
quickly and at full asking price.
Mark Griffin, Sweden

Offer a fair and realistic value of your property. Have great contacts with legal profession.
Paul Merrick, Alicante, Spain

Friendly and knowledgeable.
David Waite, Warwick

Good individual service provided when buying property which was on your books.
Karen Whitcombe, Northants

The atmosphere in the office and also the contact from the sales staff searching for properties for us.
Debbie Stobbs, Burnley

I found that the whole team were very helpful.
Alan Thompson, Corby

Friendliness and local knowledge.
Tony and Chris Bailey, Rugby

Give good advice regarding buying investment properties.
Simon Mansbridge, Shipston-on-Stour

They are a very dedicated team of mature people all working and pulling together.
Elaine Cooksey, Sutton on Sea

They explain clearly and answer questions.
Leanne Avery, Northampton

Very good sales details and very professional accompanied viewings. Friendly service.
Jayne May, West Haddon

Keep in touch with vendors and regular contact with applicants on the mailing list, good advertising, good quality houses on the market.
Debbie Stobbs, Burnley

Found the agents and staff I met whilst looking for a house by far the most pleasant and professional.
Louis Warden, Weedon

A pleasure to do business with a very helpful agency, almost felt part of the team.
Tony and Chris Bailey, Rugby

Cambellls helped us when we decided to sell our house and move abroad. At the time that market was slow and it took a long time to locate possible buyers. We had a few sales fall through, but just as we were about to give up hope, the team at Campbells pulled together and the house was sold, at full asking price.
Mark Griffin, Sweden

Your premises were the most professionally presented.
Teresa Forgione, London

Professional local knowledgeable company that always had ‘for sale’ signs being changed to ‘sold’ regularly.
Jonathan Smith, Towcester

We did not meet the agents as all the information for houses was over the phone due to the distance of our house to your office. They were very attentive and helpful.
David Humphreys, Austrey, Warwickshire

If I required an estate agent and lived in the Daventry Area I would certainly instruct CAMPBELLS for their expertise and sound knowledge of the area
Austen Blayney, Northampton

Well placed Estate Agent in Daventry, respected & good feedback concerning staff
Lee Forrest, Rugby

We only dipped a toe in the water to test the market but have been swamped with information despite saying we do not wish to move for a while. Campbells have been more professional then most.
David Marson, Hemel Hampstead

My opinion of Estate Agents’s is pretty good, but there are definitely Estate Agents that I would not get in contact with, Campbell has always been held in high esteem and eager to please.
Maxine Hey, Claydon

My opinion of Estate Agent’s was generally good, but even better after meeting the Campbells team.
Keith Ridley, Southampton

I have been looking for a home for nearly a year now and need to sell my property before I can buy, I have spoken to so many agents when viewing potential properties that everyone has tried to put my property on their books and
and made promises and when I’ve changed done nothing more than any other agent, all have also asked if I want Mortgage advise and told they have the perfect property for me to view only to find when I get there it’s overlooked when I have specified that I do not want to be overlooked however I must say I was asked the questions buy Campbells however not pressurised and staff especially Stan in the Daventry office (I think) has been very friendly and helpful and I would recommend Campbells for his efforts alone
Allison Bridgewater, Bicester

It was nice to deal with two people: Paul Campbell and Jenny Ponder
Joanna Gorman, Coventry

Stan French for his friendliness.
Pauline Fox, Milton Keynes

Stan has been very pro-active and helpful.
Olivia Baker, Rugby

Friendly and conscientious in their dealings
Nick Heath, Sutton in Ashfield

Very pleasant experience.
Michael Linney, Leamington Spa

Provide a fair service for their charges.
Peter Bridge, Spalding

Listen to what you want, no estate agent talk
David Humphreys, Austrey, Warwickshire

Give information/benefit of experience
Maria Lucas, Southam

Customer Care, feedback concerning properties sought & arranging prospective
viewings (in my experience)
Lee Forrest, Rugby

Very friendly and seem pretty trustworthy.
Adam Collyer, Bicester

Customer service and marketing seems to be one of the best I’ve seen.
Alastair Whetstone, Coventry

Paul just seemed like a nice bloke who’d try & help me out of a horrible situation if he could
Aly Ferguson, Nether Heyford

Making people feel welcome and also as if your property is important to them.
Mr T Heames, Launceston

Good details of properties for sale are provided
James Day, Scaldwell

One particular occasion was when my removal team was present at Manor Cottage conducting full packing and loading of a 17-tonne truck. June (apologies but forgotten her surname), called at the house in person 30 mins before a previously arranged appointment for prospective new tenants to view the cottage. Her reason for calling in was to forewarn me that the landlady (Mrs Wakeford) would also be attending the viewing. This was not the original agreement, as the removal team (7 in total) were extremely busy (as was I) and we didn’t have the time to stop whilst the land lady wanted to view the property. She also gave NO prior warning of her intention to do so. So I politely asked June to remind the landlady that she needs to give 24 hrs notice of her intentions to view or visit the property. It was a welcome relief to have June’s presence, and her professional approach to conducting the tour was commendable. She handled the landlady in a courteous and polite manner. Very pleased and extremely grateful that she bothered to arrive 30 mins early! Made my day so much easier!
Michael Linney, Leamington Spa

They were very attentive, gave feedback when needed, didn’t push too much, but
never forgot to give follow-up calls.
Mike White, Kettering

Stan calls regularly but not so often that you feel bombarded.
Michelle Lathe

I bought a house which Campbells were selling and the service provided by Mark was very good.
Steve Whittall, Daventry

They are friendly, helpful and do all they can to assist in a smooth sale transaction. Campbells have also recently acted on behalf of my assistant, who cannot speak highly enough of them. She found Paul Campbell to be highly
professional, friendly, kind, sensitive, extremely helpful in assisting her with her sale, due to the break down of her marriage.
Carol Brindley, Daventry

They have been friendly and helpful – Sue and Jenny in particular.
Noreen Walsh, Welton, Daventry

Paul helped us more than we expected. Great!
Shellie Lavers, Northampton

Stan has been very helpful in keeping me up to date on properties.
Charlotte Ratcliffe, Northampton

From the moment I telephoned the lady (apologies but I have forgotten her
name!) was well informed and incredibly honest, which was a real breath of fresh
air. Mark Heywood continued that approach when he visited.
Paul Larcombe, Daventry

We only dealt with one person, Paul, he was always polite and professional and
quick on making viewing appointments
Maxine Hey, Claydon

Paul Campbell took the time in the evening to listen to our concerns and in the
days following to resolve the issues.
Sarah Collins, Daventry

Jenny – she was great – if she is still there – we are about to put our house up for
sale. She can deal with it any day.
Mrs S Yadav, Northampton

Our dealings with Campbells were efficient, friendly and down to earth. They provided regular updates and calls, even if there was nothing to tell, just to let us know they were thinking of us. This is something we didn’t get with other agents. They were fun, friendly, and happy and still remained professional. We never felt silly asking a question and they conducted viewings brilliantly. We would
recommend them to friends. We only wish we had found our dream home through them as well as selling ours
Sarah Jayne Goodman, Daventry

One of your agents was visiting a house for sale as I was passing and I asked what price the house was going onto the market for. He then let me view the property there and then which was a great help to me.
Mrs. Campbell, Daventry

They came recommended and were very professional.
Hayley Rolph, Daventry

Their mailshot and paper adverts looked very professional.
Paul Larcombe, Daventry

I found Campbells generally a sensible and reliable partner so that helped build
up some trust between us.
Seamus Crowe, Daventry

Campbells have been just as easy to work with when it came to renting my property. They were clear on their position with regards issues with the property (i.e. the landlady should be contacted directly) and were always friendly on the phone and at the branch.
Stephen Garrett, Daventry

We are always happy with the service you provide, we feel that we can talk to your team about anything and get an honest answer and we never feel bullied, which is very important.
Liam Evans & Katie Hancox, Daventry

Staff felt more experienced and relaxed.
Marian Ivens, Daventry

The staff were keen and interested in finding us a property.
Annette Jarvis, Daventry

Courteous, listened, didn’t push
Marie Kelly, Daventry

Friendly service and approachable, informative and understanding staff
Kate Adamson-Barclay, Dodford

Agents always ready to help and answer questions and offer advice. Not at all pushy or overbearing.
Mrs Campbell, Daventry

Felt like I was getting a personal service from a gentleman who knew the area, what he was talking about and that he cared
Martin Neale, Daventry

The relaxed attitude.
Marian Ivens, Daventry

They actually listen to their clients and ourselves as Conveyancers and bend over backwards to assist in any way they can.
Carol Brindley, Daventry