Our Customer Reviews

We could tell you we’re great until the cows come home, but why should you believe us? Instead we thought you’d like to hear it straight from the horse’s mouth (ok, enough of the farmyard metaphors!). Below is a selection of the hundreds of testimonials we’ve had from happy sellers and buyers over the years.

Our last survey revealed 98% of our past clients would recommend us to their friends and family. We’re working hard to get that to 100%.

Click on the Feefo Logo below to view our latest reviews.

 

I’d like to thank the team, especially Stan, for the perseverance and professionalism through this difficult and challenging endeavour in selling our property.

We chose Campbells after being so impressed with Stan following the viewing at the property.

I’ve moved a few times over the years, and I can honestly say that Stan is without doubt, the most professional Associate I’ve dealt with. He communicates effectively as required in addition to his attention to detail. In addition, the brief dealings I’ve had with Paul has only reinforced my belief in Campbells thoroughness and efficient entanglement with the chain.

The customer service both pre and post sale remained at a high level. We always felt welcomed during communications whoever answered the phone.

I would highly recommend your company to others.

As an aside, our buyers also thought highly of Stan..

Mick about Stan and our Daventry team.

 

I would like to take the opportunity to thank you, and particularly Jamie, for securing the sale of my property over what was a very emotional time. Jamie was sensitive and thorough in both chasing up the other parties and regularly updating me when we seemed to reach one hurdle after another.

When selling the property, I did have a visit from another estate agent, however , the professionalism of your team secured the contract. From the video that was produced, through to marketing updates – I didn’t feel the other agent would provide that level of service and their representative appeared very blasé.

I was very pleased with the service provided and would certainly recommend to people!

Thanks again..

Stuart about Jamie and our Daventry team.

 

Where do I start…I have to say that the service received from Jamie was way beyond expectations of an estate agent acting on behalf of our vendors. He communicated with us at every stage throughout the long drawn out process with our lawyers. Jamie even acted as a go-between with our lawyers as we had terrible trouble trying to get them to respond to our emails. He stepped in and managed to get the answers we needed to proceed.

I found Jamie very professional and nothing was any trouble when asked. Apart from one estate agent I have used in the past, I have never experienced such service from an agent and I have moved a number of times. Even though this was probably one of your longest drawn out sales in history, Jamie never gave up and kept in touch with ourselves on a frequent basis not only to get a status on our side, but asking where he can help to speed up the process. And did he help!!

The man deserves a holiday and a bonus for all the effort he has put in on this sale. We were blessed to have such an amazing person working for us and with us. Once we are settled, we will call in to see Jamie at the offices to offer our thanks for his great efforts..

Colin and Darryl about Jamie and our Daventry team.

 

With the rise of online self managing property sales websites I was slightly unsure whether to use an agency or not.

Having lived in Daventry I knew of Campbells and noticed that they provide this service along with full sales support. I was impressed by the information provided on the Campbells website and decided to give them a call. I was greeted by Jamie who was extremely well informed and professional, I was able to get a sense of how Campbells worked not just as an estate agent but as a hard working and honest business.

I am extremely glad that with the help of Jamie I chose to use Campbells to sell my property as they treated me as a valued customer and were extremely communicative, friendly and focused throughout.

Like everyone, we all look for the value for money and without doubt I got that here. With the market a little slow and perhaps uncertain, from the moment it was with Jamie and with the team’s guidance and sales strategies including social media, I achieved a more than satisfactory sales process and return on my investment.

I would strongly recommend Jamie and the team at Campbells to anyone looking to use a property agent. I wish the team all the success and should I need an agent in the area again I would not hesitate to use them again..

Simon about Jamie and our Daventry team.

 

I would like to say a big thank you to Mark and all the team at Campbells, for providing a friendly, efficient service when we were purchasing our property.

They kept in contact throughout, kept us up to date with any progress and were always available to answer any questions we had.

Mark, was especially helpful and put us at ease throughout the process and I would definitely recommend Campbells to anybody buying or selling a property.

I would use them in the future again..

Liz, Braunston about Mark and our Daventry team.

 

We chose Campbells because my parents purchased the house through them and found them to be very helpful when they encountered some difficulties.

I found Mark to be approachable and assured without being over-bearing – my experience with estate agents has generally been positive (there are some good ones out there) and you did not let us down!

As for value for money I would say ‘yes’ because Mark handled the negotiating and secured the ‘best price’.

I would recommend Campbells to anyone as I would say that you feel they are acting on your behalf.

Martin, Daventry about Mark and our Daventry team.

 

I used Campbells after a recommendation from my brother who said the team were the only team to use in Daventry following various great comments from his friends. He was clearly correct.

Each interaction with the Campbells’ team were polite, efficient, factually correct and a pleasure to deal with.

I would certainly recommend Campbells to both buyers and sellers in your area. I found all of the team, and particularly Stan, to be attentive and efficient in all aspects of my transaction.

Simon, Daventry about Stan and our Daventry team.

 

We switched to Campbells after another local agent over-valued our property and wasted a lot of our time. Jamie stayed in constant contact during this period and offered his advice without influencing any of our decisions. Never once did he criticise either our decision or the incumbent agent.

The team are excellent communicators and very personable. They kept us constantly updated throughout the whole process.

Our decision to use Campbells was the best thing we could have done, in fact, if we hadn’t had them on board the sale never would have gone through. Jamie’s constant chasing and tenacity was the only thing that kept everyone buoyant during a very stressful transaction. His positive attitude and reassuring nature is not representative of my previous experience of Estate Agents!

Campbells went well beyond the ‘call of duty’ and I can’t see that they would have made any money with the amount of work involved! This was a very difficult transaction and the efficient and professional attitude of Campbells was the only thing that stopped us pulling out altogether.

Although we dealt with quite a few of the Campbells team it was Jamie that really shone. His knowledge and professional attitude was exemplary! He spent most of his time chasing Solicitors and fellow agents; updating us consistently as things progressed. For us, it was Jamie that showed us the true value of using Campbells.

Firstly, I would recommend Campbells to anyone, describing the service as first-rate and beyond reproach. Campbells have completely changed my ‘stereotypical’ view of Estate Agents and I can’t see how their services could be improved.

Many thanks to Jamie and the team and good luck in what is bound to be a bright future!

Mark and Nicola, Crick about Jamie and our Daventry team.

 

We couldn’t recommend Campbells highly enough.
They were very helpful, friendly and knowledgeable – making us feel completely comfortable when viewing our dream home.
The sale of our home fell through at the last minute, but Jamie stepped in, went above and beyond and found us an alternative option that resulted in the sale and purchase going through, with a delay of only a couple of weeks – and ultimately us moving into the house of our dreams. This would not have been possible without Jamie’s help, professionalism and determination.
We cannot thank Jamie enough, he completely changed our perception of estate agents, was always contactable and was open and honest with us.
I would recommend Campbells to anyone looking for an estate agent.

Jess and Matt, Crick about Jamie and our Daventry team.

 

Having sold my house in Badby in 2012 through Stan and Campbells I had no hesitation in instructing you again and suffice to say that decision was more than justified. Chris, my husband sold his house in Church Stowe through another agent in Towcester and unfortunately has regrets about that choice and wishes he had sold it through you!!

I always felt fully informed and supported as the vendor, Stan and his colleagues were always very responsive. I felt I received good value for money where as Chris, my husband, felt just the opposite. I know that Stan not only always got back to me quickly but he also helped the lady buying my bungalow in getting to see it.

These things are always a team effort and in Stan’s absence whoever took my call responded positively and speedily.

I would have no hesitation recommending Campbells to anybody who wished to seek a reference. In a competitive and ever more demanding market it is good to feel that you have spent your money wisely.

Many thanks in particular to Stan who is an asset to your business but also anybody else who had to deal with me when my stress levels where heading towards the sky!

Jacqui about Stan and our Daventry team.

 

My property had been on the market for some time with a Daventry based estate agent, who were poor at best. Having known Mark for some years on a personal level I wanted to give him a go. I’d heard many positive things about Mark in the professional sense, all of which were true.

The entire team at Campbells kept me posted from start to finish in an open, honest and friendly way and guided me through it all making the process stressless and easy.

Without wishing to blow smoke up your……you guys break the mould when it comes to house sales.

I queried the fee at the start – but you earned every penny from start to finish.

I would not hesitate to either use you again myself, or advise any friends and family use you.

A close friend of mine, Ruth, has always spoken highly of you all and I now see why. She is an advocate of Campbells and so am I.

As a fellow professional, and someone who acts for a couple of letting and estate agents I’d like to extend an offer that if I can be of any help to you please shout.

Thanks again.

Ben about Mark and our Daventry team.

 

I chose to use Campbells after seeing their social media presence. They do everything traditional estate agents do and more to ensure that your property is seen by the masses including Facebook and Instagram. The team think outside the box and put so much effort in to advertise your property.

From beginning to end, Jamie and the team have been professional and reliable. The team at Campbells genuinely care about your home and your sale and it gives the whole transaction a personal touch.

Campbells kept me informed throughout the whole process of selling our property which made me feel valued. The team also gave feedback after each viewing which is above and beyond what I had expected and is really reassuring to feel a part of the process. I did not have to worry at all throughout the process as I felt so confident in the team.

The extra effort and individualised care from Jamie and the team and Campbells was worth every penny, you took all the hassle out of selling my home.

I cannot thank Jamie enough for all his hard work during the sale of my property he took the burden right out of my hands and got on with the job. Joe and Mark are really professional and helpful, whenever you speak to anyone in the team they straight away know who you are and everything about your sale.

Moving house is listed as one of the top 5 most stressful life events…….not with Campbells. The team does all the leg work and keep you informed every step of the way, what more could you want!

Ilaria about Jamie and our Daventry team.

 

I have been extremely happy with the service received from Campbells.

We looked at several estate agents in the area and had valuations from 4 of them, they varied quite a bit from 315K to 335K, I had seen Campbells Sold boards up in the area quite a lot so we thought we would give them a try, It was Amanda that made us choose Campbells as her approach and energy for selling our home was far greater than the other agents, we both felt she was the one for the job and she felt we could achieve a higher sale price than we have be advised by others.

We felt that the updates and information coming from Campbells was great during the sale process, we felt we were kept up to date all the way 🙂

We were very pleased that we chose Campbells, I think with Amanda’s local knowledge and her advice we were able to achieve a higher sales price than we would have achieved from any other state agent.

I think we are very happy with the service received although I would say that all the other agents we looked at were 1% commission and Campbells were 1.5% this did make us think for a while about who to choose, the extra .5% on our sale price is a lot of money but on the flip side I think if we have used another agent we would have sold the property for less, swings and roundabouts.

We only really dealt with Amanda but she was outstanding in all parts of the sale, we felt very well informed and at no point did we have any doubts.

I would recommend Campbells to anyone selling in the area, the proactive approach to the client seems to be key to a quick and simple sale.

Dave about Amanda and our Daventry team.

 

I have been extremely happy with the service received from Campbells.

I chose the agency because Clare was known to me and lived in the area of the house. She thus had expert knowledge of the relevant property market.

She was very helpful and friendly, and positively exuded energy and motivation. She spent a significant amount of time discussing the sale and getting to know the property.

The effort put in to sell the house paid off with a sale within a week of listing at significantly above the asking price. Thus, I am very happy with the decision to use Cambells who have provided excellent value for money.

Mark about Clare and our Rugby team.

 

We had made an enquiry with Campbells before on a valuation of our property and in this case we felt that Campbells were best placed in the area to market the property and give advice.

We felt that we had a very good first contact and met with Mark at the property in good time.

We’ve had a very good experience and if Mark was not available we were always dealt with quickly and Mark would get back straight away.

We were very satisfied with the service we received – Campbells have done the extra to help get deal over the line

If we were to recommend Campbells we’d say that they are very efficient and reasonably priced with excellent knowledge of the area.

Paul about our Daventry team.

 

As you know I really loved the house as soon as I saw it and your methods for finding the right people really have been a wonderful positive experience. A house is not a home unless it is loved and this place certainly will be.

Both Gemma and Janet were really helpful at all stages and were clear on what was required from me and when in order to show an interest in the house in what it seems is a competitive market! You turned what could have been a very stressful experience into a very informed one and therefore it was a lot easier to deal with given our circumstances.

The forms I had to fill in were not too over complicated and any questions I had both by phone and email were answered so quickly.

I chose Campbells due to their obvious presence in the area ( boards and signs ) and also due to having seen the house I wanted. I’ve not used you before but would highly recommend to anyone who is looking to buy, sell or rent.

Although I was on tenterhooks whilst awaiting a decision I was regularly updated so I knew what to expect at every stage.

I do see renting a bit differently now and do not feel negatively as I had done before towards renting as opposed to buying. You obviously house people from all walks of life and background and take great care to match people to the right house.

In particular I was impressed with the welcome pack which was so concise in content and really had thought of everything. Even though I have lived in the area for 8 years it was full of useful information!

Janet initially showed me around the house and immediately put me at ease when I was particularly nervous looking at renting at all to be honest. And my honesty about my situation was greeted with equal honesty about the application process and what you look for which gave me a more positive outlook from the offset.

Thanks again for your fabulous service!

Judith about our Daventry rental team.

 

I thought it necessary to give feedback on the wonderful service I received from Clare Bonwick recently.

Clare went ‘above and beyond’ during the sale of my property; not only was she supremely professional but also extremely approachable.

I think I’m convinced by the surveys that claim moving house is at the top of the league in terms of stressful life events but fortunately for me, I had a great service. This considerably negated the decision making and, throughout I felt I had someone who had my best interests in mind. She negotiated admirably and advised appropriately.

I would not hesitate at all to recommend Campbells and although I’m not sure I’ll be moving soon – never say never – and I would hope that Clare would assist!

Louise about Clare and our Rugby team.

 

I just wanted to write to you to express my gratitude at the service we received from Jamie and his team during our house purchase. We collect the keys tomorrow after a very long and challenging house process.

Back in Spring last year we began on our journey to look for a house in Crick to be closer to family. I quickly realised that Campbells were great at getting beautiful properties and, as we wanted an older property, I knew they were the best place for me to start looking.

We met Amanda back in May and were instantly pleased with her friendly nature and knowledge of the house we looked around. She wasn’t pushy or overbearing like some agents and allowed us the space we needed to look around. Within minutes, we knew we loved the property.

Amanda kept in contact with me on a regular basis – even when another couple had their offer accepted and then it fell through. I really felt that she was rooting for us to buy our dream home.

We eventually got a buyer for our house in Aylesbury, after an awful experience with our agent who overvalued our property (by £70k above the market value!) and sent representatives who didn’t even know our house to show prospective buyers round. This is when I was introduced to Jamie, and since October we have spoken on an almost daily basis – he has always been very keen to ensure we are receiving the very best service.

I can always contact the office and everyone knows who I am, unlike our own agents who don’t even know what property I am the vendor of. Campbells made me feel reassured and informed every step of the way.

Our house purchase hasn’t been a straightforward process – we’ve needed to do quite a bit of negotiating with the vendor, but Jamie has been an absolute star (alongside Paul!). In addition, as we had such a small chain we felt it would be a quick sale. This turned out not to be the case. In the four-and-a-half months, at points things have sometimes become very stressful as we kept creeping close to exchange to find out in reality we were nowhere near (especially as we have a toddler and a newborn in the house). However, Jamie always had solutions to problems and went above and beyond his role to help progress both our purchase and sale along, calling agents and solicitors and most importantly keeping the vendors of our new house happy!

No matter who I speak to at Campbells, I know they actually care about me as a customer and genuinely love what they do. Estate agents often get a bad name for chasing commission and I never got that impression from Campbells at all. In fact, in hindsight, we wish we had chosen Campbells to sell our house too – I know which agent I’d rather pay commission to!

Overall I have to give my greatest thanks to Jamie. He has been an absolute delight to work with. He has met surveyors, structural engineers, been available night and day for me to offload about solicitors and I would love for him to be nominated for a customer service award. I’ve said it to him already, but if all agents and solicitors were like him house buying would be a thoroughly enjoyable experience.

I should also add that we have lots of friends in the area who will be looking to buy their first homes or sell properties in the coming years. When they begin to look to move, I will be telling them that there is only one agent they should consider. In fact, I’ve already been telling anyone that will listen just how fantastic our experience with Campbells has been!

With a husband named Jamie and a son named Campbell I was sure choosing your Estate Agent was a good sign and I’m pleased to say I was right.

Adelaide about Jamie and our Daventry team.

 

We chose Campbells as we had used them before and remembered the service given previously. It’s also clear from living in the village that Campbells is the ‘go to’ estate agent for the village.

From the outset all the Campbells staff have been fantastic, friendly and have done so much to help us. Special mention must go to Mark for his patience and always being there whenever I had any questions. It has been a good experience and I think Mark deserves our thanks for making it that way.

Very pleased we chose Campbells. The service has been excellent and you have definitely gone that extra mile. It was always felt that if we needed to contact someone that any help would be forthcoming. I would sometimes ask Mark something via text message and the response always came back very quickly and mostly with a phone call.

Value for money has been excellent.

As I’ve said previously, most of my dealings were with Mark, and he has been first class throughout.

I would definitely recommend Campbells. First class company, offering a great service, friendly, approachable and you feel that the staff are dedicated to your cause. The selling of your house and not just to the fee being earned. The sale of our property took a lot longer than expected but Campbells did us proud from start to, hopefully soon, finish.

You have been great Mark. Thank you.

Carl about Mark and our Daventry team.

 

We found Mark and the team at Campbells professional throughout the sale of our bungalow.

Living abroad and not being on the ground, so to speak, we relied heavily on Mark to sort various things out for us. Nothing seemed to be too big or small for him to help with, not forgetting Stan.

We would recommend Campbells to anyone if they are thinking of selling a property.

June and David about Mark and our Daventry team.

 

We chose your company to sell our property mainly by recommendation and also personal knowledge of Campbells as a family run, local agency.

We have not been disappointed.

It has been a rather drawn out process, but this has been due entirely to the solicitors and without your persistence, chasing them, I think it would have taken even longer.

Without exception you have kept us informed at all times, often out of office hours, and that is very important at what is a very stressful time.

We would certainly recommend Campbells to others, and particularly Jamie and Amanda.

Sue and John about our Daventry team.

 

What can I say!! I would not have chosen anyone else and I knew we would receive excellent service.

Both Brian and I have been extremely delighted with the service, the professional manner in which all of you have worked for us, but especially the speed in which you sold our apartment for us.

Thank you all from the bottom of our hearts.

Elaine and Brian about our Rugby team.

 

We found Mark and the team at Campbells professional throughout the sale of our bungalow. Living abroad and not being on the ground, so to speak, we relied heavily on Mark to sort various things out for us. Nothing seemed to be too big or small for him to help with, not forgetting Stan.

We would recommend Campbells to anyone if they are thinking of selling a property.

June and David about Mark and our Daventry team.

 

We chose Campbells to sell our house as a friend at work had sold their house through them and had recommended them.
All the staff we have dealt with, Amanda, Mark and Jamie have been friendly and easy to talk to, we knew that they were only a phone call or email away if we had any problems.

Also all of the staff are always very smartly dressed which gives a good impression.

We would agree that Campbells go that extra mile and that nothing is too much trouble. We remember Amanda arriving with flowers and chocolates after we had a problem, I don’t think any other estate agents would have done this. This goes a long way and isn’t forgotten.

We would say that Campbells are good value for money. They always put their clients first. Over the years we have moved house a few times but have not had an estate agent as good as Campbells.

We dealt mainly with Amanda, Mark and Jamie, but would have to nominate Amanda for the customer service award as Amanda is the member of staff that we have dealt with from day one. She is very professional and easy to talk to, like a friend.

We would not hesitate in recommending Campbells to family and friends and if in the future we were to move house again wound be using Campbells again.

Reg and Jackie about Amanda and our Daventry team.

 

My partner and I had been looking for a property for a while and viewed a few houses that were on sale with Campbells, as well as other agents too. The service received by Campbells stood out a mile, friendly, courteous and very well informed.

So when we found the house we were looking for I did not hesitate in asking Campbells to sell my home as I wanted any prospective buyer to have the level of service I had received myself and which I was confident they would provide.

I had not been aware of quite how much service they offered, particularly with regard to their online service, with advertising on their website, Rightmove and also social media.

I was not disappointed with my decision, very approachable, nothing was too much trouble and when we experienced delays with the house we were buying which wasn’t sold through Campbells but an online estate agent, who didn’t offer any help, Campbells did all they could to move things along and gain as much information for us as they possibly could.

I can without a doubt recommend Campbells. If a gold star, value for money service is what you are looking for then look no further.

Chrissy about Stan, Mark and our Daventry team.

 

Finding a Buyer was easy, the first viewing secured the deal but the process to completion of the sale of our house was a frustrating and lengthy process due to unforseen complex legal issues.

Campbells delivered on their promise to support their Sellers throughout the process over and above what we would have expected.

Mark Heycock in particular was an unexpected pleasure to deal with. He was always available by email, direct phone or promptly returned any communication.

Campbell’s staff always passed messages on efficiently and did what they could to help a difficult situation.

That the chain held was a miracle and was due in no small part to Mark’s sensitive handling of the situation.

We initially chose Campbells to handle our Sale because, between us we agreed a sensible approach to the valuation of a very individual property and simply because our Vendors were already using Campbells.

Once it was understood we didn’t want any “flannel” or modern marketing spiel we had a really good working relationship.

We have bought and sold many times in different locations and Campbells provided us with by far the the best customer service of all the various Estate Agents that we have used over the years.

It goes without saying when the need arises we will be using Campbells again.

Marion and Mikey about Mark our Daventry team.

 

We chose Campbells as we had seen they had successfully and quickly sold properties in our area.
The team were always helpful and quick to give feedback. Amanda was always available and happy to discuss the sale including options as we got closer to our deadline. On the whole we felt the team had our best interests at heart.

We are pleased that we made the right decision to choose Campbells. We always felt we were in control of the decisions made during the whole process and never felt bullied or pressured to make decisions.

We feel the team provided a good service for the fee secured.

We feel that Campbells earned their fee by being available to us and engaged in working with us to secure a sale at the price we wanted in the time frame needed.

The Campbells team are available and return calls quickly. They will give you realistic, honest advice. Happy to work to your needs and give you regular honest feedback.

Kevin and Wendy about Amanda our Daventry team.

 

I chose Campbells from a leaflet that came through my door.

I’m so glad I did as Clare and the team were extremely friendly and very helpful guiding me through the process. As a first time seller they made me feel at ease with this very daunting process.

Nothing was too much trouble and Clare was only too willing to answer any questions I had, I just had to pick up the phone.

Campbells are very good value for money and I would recommend them to anyone.

Marianne about Clare our Rugby team.

 

We have just completed on the sale of our property in Daventry.

Both my wife and I are very happy with the support the Daventry team have given us, with a special mention for Stan French who has kept us up to speed with progress throughout the whole process.

We bought our house in May 2004 through Campbells and it was a natural choice to use them again to sell and they have not disappointed in any way.

We feel the support and continued information from a traditional Estate Agent is worth the extra cost as opposed to an online service, also the fact we were given a fixed price therefore knowing exactly what our expenses were.

The service received by us was without doubt far above our expectations, so we would not hesitate in recommending Campbells to anyone buying or selling property.

We would like to thank everyone involved.

Michael and Pamela about our Daventry team.

 

I chose Campbells as I knew Paul personally.

My main relationship was with Jamie and he was spot on.

We were very, very happy with how Jamie supported us – I would have gone insane without him. He always answered the phone, always did what he said he was going to do and for us, went “above and beyond” what most others would have done! I definitely got my monies worth!

The post-sale process following up with solicitors stood Campbells apart from others I have dealt with historically.

Campbells were professional, supportive and tenacious.

Andrea, Watford Village about Jamie and our Daventry team.

 

I found Campbells very helpful to say the least in more ways than one.

As I was the buyer and not the seller I found them to be most helpful, respectful and professional especially Jamie Campbell.

I would recommend Campbells to further sellers .

Joanne, Crick about Jamie and our Daventry team.

 

I would just like to say a big thank you to you, Gemma and the team.

From the moment I expressed an interest in the property, yourself, Janet and Carla have been so accommodating and have assisted me so well.

You have made the process a stress free enjoyable experience and I am happy to recommend anyone I know to yourselves. Also thank you for this morning it was so nice to have an introduction pack to the property and I love the card with the teabag.

My colleague recommended Campbells as she brought her property from yourselves and was very happy.

You and the Campbells team have excelled my expectations and I would say to people who I recommend that Campbells go above and beyond to assist you and I cannot fault the experience.

Thank you once again. I will pop in the office in the next couple of days to give you and the team a little something to say thank you.

Simone, Daventry about Gemma and our rental team.

 

I had never used Campbells before, though had been highly recommended by Amanda Brady of Taylor Rose my conveyancer. Amanda knows the area well and this field and Campbells came HIGHLY recommended.

You are always apprehensive to go into business with an agent you know nothing about. There are some great agents out there that are very personable and professional, however, there are those who are not so highly recommended. Amanda assured me that Campbells, particularly Mark, were very ‘straight down the line’. I appreciated this, as I can’t be doing with the games some agents play, just to get a bit more cash. We understand that agents are on commission and have to earn their money, however, integrity and confidentiality come high on my preference when choosing an agent. I felt I was very looked after, particularly through a difficult time with family illnesses.

Unfortunately, I had previously entered into an arrangement with another agent and had built a rapport with a particular person at the agency as initially buying and selling through them. However, the person I was working with left and the whole process wasn’t great. Particularly as they were not local, therefore, having no real knowledge of the area.

I realized that I should have initially used a local agent to sell my house, hindsight is a wonderful thing. An expensive mistake to make too as the market can change quickly due to economic trends etc.

Campbells made me confident that they knew what they were doing and knew the market. Very professional and personable at the same time. Staff were easy to contact, particularly when difficult to communicate due to my work restraints. An email or text service is so helpful and makes the communication easier.

Staff always responded well and Mark was attentive to keep things moving and progressing and would communicate things well, keeping me in the loop, which is vital as a customer to feel you are being kept up to date with the various stages.

Campbells service is definitely value for money and I would say that agents really earn their fee by going the extra mile.

Mark was great at suggesting companies to contact when I had to have a damp survey on my new property. It is always good to get recommendations. There are so many rogue traders out there that it is vital to deal with people who know their field well.

I would have no hesitation in recommending Campbells and in particular Mark. The whole process was made smoothly, professional and honestly. I had high confidence that Campbells would be honest about the market.

Can I thank Mark and all the staff at Campbells for making a stressful time (apparently one of the highest stressful times in life, therefore, really important to make this process run smoothly where possible) an easier one.

Jackie, Daventry about Mark and our Daventry team.

 

The decision to choose Campbells over the alternative suppliers was not a difficult one.

Mark’s professionalism and local knowledge “shone through”. This was about his local experience of both the market and the geographical area the house sat, as much as the reputation of your agency, which also proceeded his initial visit.

We were immediately put at ease by Mark and his team’s support was invaluable. My sister and I live hundreds of miles away from Braunston yet we felt completely part of the process. Communication was second to none from day one onwards. We had a couple of issues with the house itself but Mark sorted them out for us. Arranging contractors and generally smoothing the way.

Both my sister and I found this level of service “above and beyond” anything we have previously experienced with other agencies (we have both purchased and sold properties for decades, so can make the comparisons).

Value for money, from an estate agent? Absolutely. You will not find this level of service anywhere else for the price.

I have had and will have, no problem recommending Mark and your team to whoever is selling a property in an area where you presently operate.

Great service, fantastically supportive people at an economical price. What could have been done differently or improved the service? Nothing.

To put this into perspective, I am the Commercial Manager for an Oil company and I never, ever give this kind of feedback to anyone, that’s how impressive my experience has been.

Andy, Braunston about Mark and our Daventry team.

 

I chose to use Campbells as I had originally brought my property from them. Knowing that they had the expertise and knowledge of how to sell a shared ownership
property reassured me throughout the whole process.

No question I had was ever too daft or time consuming – Stan and the whole team were friendly and helpful throughout and definitely went the extra mile.

Campbells is definitely value for money and I would highly recommend them to everyone, so much so that my old neighbour has now put his property up for sale with Campbells too!

The service from Campbells was brilliant, I’ll miss chatting with the team.

Helen, Daventry about Stan and our Daventry team.

 

Careful consideration of client needs certainly governs the way Campbells work.

The sale of my late brother-in-law’s house in Daventry was agreed after only three days on the market. The offer accepted was £5000 more than anticipated and the buyers proved to be well selected. No problems were encountered at any stage. My wife & I were kept well informed of progress at all times.

In addition, while the house stood empty pre-sale, our man Stan helped out with other, shall we say, peripheral issues…arranging a plumber to repair a non-functioning boiler, for example, and to service the same appliance prior to completion. He also managed to find a home for a couple of vacuum cleaners & a three piece suite that certainly did not deserve being carted off to the tip.

Excellent service all round, we thought, certainly above & beyond.

Heartfelt thanks to Stan French & to the team at Campbells from myself & my wife, for a job so well done.

Tony and Gill, Daventry about Stan and our Daventry team.

 

We had some issues prior to Campbells coming on board and were really happy with their service from the off.

As with most house moves, our move was pretty stressful but we felt that would be able to call the team at Campbells and we would always be able to talk to somebody no matter how small the issue.

The team provided us with advice on the purchase of our new property which really helped us to get the best deal. Our exchange and completion went right down to the last minute and the guys at Campbells worked really hard to ensure that everything went through on time.

I would highly recommend using Campbells. I would definitely use them again, the team are helpful, friendly and know their stuff. Jamie and Mark in particular were great and were always contactable which gave us peace of mind.

Thanks for all your help getting us over the line.

Aimee and Ben, Crick about our Daventry team.

 

We chose Campbells as they were one of the agents who were active in the area we were looking and they made a point of getting to know us and our requirements, which was great!

The team were friendly and treated us like people rather than punters. We were looked after attentively and didn’t feel we were like a number to churn – they were all very helpful.

We would like to nominate Stan French for your Customer Service award – he is very patient and understanding as well as warm & friendly.

Campbells are personable and we were treated properly as people rather than numbers.

Jane about our Daventry team.

 

When I wanted to sell my house and I was enquiring about different estate agents, Campbells was mentioned to me by my partner’s sister who was aware of the company through the valuable charity work you undertake.

Moving house can be a stressful experience but I found the team at Campbells put me at my ease and were extremely helpful and reassuring.

I was really impressed with the way the team kept me constantly informed with developments regarding the sale of my house. I was able to ask questions and obtain answers straight away.

Campbells are very good at their communication skills.

I am a first time seller and Campbells kept me informed of all the procedures – it was kept stress free for myself and I experienced a more straightforward journey than I had anticipated.

If I had to recommend Campbells (which I will do) I would say they would be my first choice when buying or selling a house. I’m extremely happy with my experience of this estate agent.

Ben about our Daventry team.

 

This was the first time I’ve used Campbells. After seeing the house advertised on Rightmove I asked a friend what she thought as I know she rents a similar property through them. She had nothing but good things to say!

From the start the experience has been amazing – it’s the first time I’ve rented and moved out on my own so I feel like I’ve been full of silly questions but I felt comfortable asking them all.

I have been kept updated throughout the process and have no doubt that if I have any other questions or queries they will still be handled in a professional and timely manner.

The whole experience has made me feel so much more at ease being a first timer renter; I would definitely use Campbells again in the future.

Thank you Gemma for all of your help, you’ve made the whole experience so much easier for me.

Terri about Gemma and our Daventry rental team.

 

I chose to use Campbells as they sold my late father’s property to him and I was impressed with their service at that time.

The standard of professionalism exceeded my expectations on the sale of his house – especially as the first sale fell through, and they resold it within a weekend.

Stan is a very affable character, with great communication skills and really made me feel he had my best interests at heart from the onset. The team were always pleasant and ready to respond to any queries.

I would recommend Campbells to all my friends and family and will certainly be asking for their services again.

Julia about Stan and our Daventry team.

 

We just wanted to say thank you so much for all your help selling our property a couple of months ago.

We could not have asked for a better service, everything went so smoothly and we are now in and enjoying our new home just three months after putting ours on the market with yourselves.

The service was very friendly yet still professional and we definitely felt like we were in safe hands from start to finish. I always think communication is key which some estate agents are not great at, but we were kept in the loop at all times no matter how big or small the matter was, this made a big difference.

The advice and knowledge provided along the way was also appreciated, it definitely made the experience feel more personal.

Thank you again for everything, we would not hesitate to use Campbells again in the future & will definitely be recommending your services to others.

Jodie and Ross From Northampton.

 

We chose Campbells as they are seen and obvious in the village, they advertise in the post office and I had seen that they had sold a Victorian character property just down the road from us.

Our property is an 1850’s Victorian old bakehouse, which is end of terrace/semi with no parking, it combines both old original features with new styles and living space. In our minds it wasn’t an easy property to market and being located opposite a public house was not everyone’s cup of tea.

From the outset Jamie was interested and learned about the history of the property so that this could be passed onto buyers, he understood the advantages and disadvantages and turned these into positives for buyers.

Campbells, and Jamie in particular, have been brilliant in all aspects of communication, both with interest in the property itself, always phoning us and being there at the end of the phone for any of our queries/concerns.

Jamie was super in negotiating our different offers and buyers and in the end we had 3 offers, 2 of which were full asking price.

We could not fault the process, professionalism and expertise and would be happy to recommend your company to any friends and neighbours.

Marina and Steve about Jamie and our Daventry team.

 

“I moved into Main Street, Wolston on Friday 21st July. It is a lovely house and I’m very settled already.

My experience with Campbells has been outstanding.

From my first point of contact with Janet, to the house viewing led by Paul and the ongoing contact with Gemma. All three were very polite, friendly and understanding. All were exceptionally professional.

I have rented several properties before, however, never received the quality of service I have with Campbells.

The people I have had contact with are a credit to the company and I would recommend this company to anyone in the future.

Robert about our Daventry team.

 

I first contacted Campbells about 8 years ago when I found myself with a property to sell at both a difficult time in the housing market and personally.

Throughout the time it took to sell and purchase I was helped at every step of the way and despite looking at loads of houses over a long period of time the staff were all very patient with me. They listened to what I needed and acted accordingly and with sensitivity.

Eventually I found just the right property for me where I lived happily for quite a while. I then decided to rent my property out for a few years and decided to use Campbells again due to my previous good experiences and felt I could place my house into their hands and trust that they would take care of everything for me which they did. They found a good reliable tenant who stayed for the whole period I rented which in itself demonstrates their commitment to people.

I recently decided to sell my property and so continued to use Campbells to do this. They sold it very easily for me at a suitable price and the whole process was plain sailing.

I would recommend Campbells to others, they may not be the cheapest, although I didn’t shop around as they were suggested to me by someone else and my first impressions put me at ease.

Everyone has been so helpful both on the sales and letting team, particularly Mark and Stan.

Jude about our Daventry team.

 

I was encouraged to use Campbells by a friend and neighbour who had moved the previous year.

Clare did not disappoint and was only a phone call away when I needed advice or some reassurance.

I would think most house sales and purchases have a few sticky moments and mine was no exception! A big thank you to Clare for remaining calm and positive during a very stressful few weeks. I am now happily settled in my new home and love it – but without Clare it may not have happened……

Thank you.!

Julia about Clare and our Rugby team.

 

Thank you for contacting me with the good news today. I have been extremely satisfied with your service throughout.

We had used the agency when we sold in the 1990’s and moved away and have been pleased that the high quality service has not only been maintained but I would say is better than ever.

The following points best describe my views:

* polite and knowledgeable staff
* 21st century technology but combined with good old fashioned personal service
* regular updates, contact and viewing arrangements with post visit feedback
* having a named contact helps with continuity
* staff were very helpful with sensitivities of selling on behalf of elderly parent
* high awareness of market and market forces and excellent use of social media in advertising property.

I would say Campbells are value for money.

Nicola about our Daventry team.

 

I was encouraged to use Campbells by a friend and neighbour who had moved the previous year.

Clare did not disappoint and was only a phone call away when I needed advice or some reassurance.

I would think most house sales and purchases have a few sticky moments and mine was no exception! A big thank you to Clare for remaining calm and positive during a very stressful few weeks. I am now happily settled in my new home and love it – but without Clare it may not have happened……

Thank you.!

Julia about Clare and our Rugby team.

 

I contacted Campbells as they were the only agency with a property that met my expectations.

I had never used Campbells before and to be honest, I was recommended by some people I know and they were definitely sure that I should use Campbells.

I felt very good dealing with Campbells team. They are a doing a wonderful job and are all professionals.

It was very easy to make contact with Campbells. I was updated almost daily with new information. Sincerely I think everything was so perfect and I think Campbells are doing a great job.

I am very pleased about my choice. I’m happy that I chose Campbells. My experience was beautiful and definitely changed my look at letting agents. You should always choose the best and that’s what I did.

The Campbells team make me feel like I’m safe.

The whole letting process was so clear and explained well. The team really cares about its customers and they always strive to give the best experience to new tenants.

I would say that Campbells is the best choice if you really want a professional team that would do more than you expected in order to get the best experience and to make people happy with their choice.

Alexandru about our Daventry team.

 

I made an enquiry about a house Campbells were marketing. Once I spoke to Jamie I was really happy with my initial contact so I looked at the website and social media sites, liked what I saw and asked for him to arrange a valuation of my house.

Campbells were very friendly and down to earth – one of my fears of putting my house on the market was feeling intimidated by the other agents I had already dealt with. I didn’t feel encouraged by their responses and they hadn’t listened to my requirements. This wasn’t the case with Jamie and the team.

I haven’t stopped telling everyone about how great they all are. It was very important to find an agent who was working for me as a person and not just the property. Reliability and trustworthiness were at the top of my priority list. I think it has highlighted how much more Campbells offer the customer over the other agents I have dealt with.

Outstanding communication and I went from valuation to under offer in 2 weeks. The marketing material was fantastic and admired by many of my fellow residents and friends who have had sight of it.

They earned their fee even so early on in the process.

All of the team are great but most of my dealings have been with Jamie. He really listens to what you want, makes you feel reassured and comes through with what he says he will.

Top Class!!

Pavlina about Jamie and our Daventry team.

 

I have found the whole experience with the Campbells team absolutely brilliant.

Having not rented for very many years , everything was explained to me, and the constant bombardment of emails from me were always dealt with promptly. Settling me into my new home was done so in a very comforting , friendly manner. I feel no detail was left out, and the book of words left at the cottage with relevant telephone numbers etc is such a good idea.

I would highly recommend Campbells to any prospective tenants .
Thank you for all your help.

I am home !

Christine about our Daventry lettings team.

 

 

Buying or selling a property can be a stressful process at the best of times, but even more so when living hundreds of miles from the flat in question. Jamie was quick in his assurance that all would be fine.

Every step of the way, with either good or bad news, we were kept informed and updated of developments as the transaction progressed. Always maintaining a professional manner, Jamie was quick to find out the answer to any queries that would arise and true to his word, the sale completed on schedule.

Several obstacles reared their ugly head, but these were overcome and I would have no hesitation in recommending Jamie and the team from Campbells to anyone looking to buy, sell or rent a property.

In my opinion Jamie went above and beyond in his service, often ringing or e-mailing us outside of normal working hours, and we cannot thank him enough !!!

Cheers Jamie !!!

Terry about Jamie and our Daventry team. team.

 

Having made the decision that we wanted to find a property in Weedon specifically, we were aware that you tend to represent a lot of properties in that village. We came across the house on Rightmove and contacted you from there, but had that not been the right place for us, then am sure that you would have worked hard to find us something else that suited us.

Everyone at Campbells has been very friendly and approachable throughout. You made us feel like nothing was too much bother and provided reassurance when things were stressful – we were very pleased with the service.

Amanda has been great and very helpful. In particular, thank you so much for sorting out a query with something in our new home – you went above and beyond what we would have expected you to do in order to ensure that we were not disappointed.

I would recommend Campbells as they are friendly and approachable.

Louise about Amanda and our Daventry team. team.

 

“Campbells have been marvellous to us.
Having never ‘bought to let’ before, they steered us through the whole process efficiently, keeping us informed every step of the way.
They decorated our property throughout, and we felt confident of their opinions about what work needed to be done.
Finally they carefully chose the right people to rent our house, guiding us through what we should expect as well as explaining our responsibilities.
We do not hesitate to recommend Campbells. We will certainly be using them again.”.

Steven and Janet, Landlords about our Daventry team.

 

My uncle lives in Daventry and recommended that we use Campbells to sell our house. The team were great, especially Mark and Stan who helped me overcome some repairs that needed to be done to the house by recommending known local tradesman.

I was very pleased that we used Campbells as I was selling the house on my mother’s behalf and live 120 miles away so I was reliant on speaking over the phone. I always got through and I always got a call back when promised.

When I consider the issues surrounding the repairs that were needed to the house and the fact that Stan and Mark knew reputable tradesman, then I would definitely say Campbells were good value for money.

Campbells were helpful and reliable and took a lot of pressure off of me while selling the house.

Barry about our Daventry team.

 

If you feel unsure or worried about the trauma of buying a new home or selling your own house then expert, caring, help is at hand. Contact Amanda at Campbells who will advise, guide and support you through every stage of, what can be, an uncertain and worrying time.

Bill about our Daventry team.

 

Campbell’s sold our house in two weeks flat, it was a pleasure dealing with Amanda, Stan and the team, and If you are undecided and looking for an estate agent to sell or manage your property affairs, we can 100% positive recommend the Campbell’s Daventry service.

Paul about our Daventry team.

 

Before going to Campbells I was with another estate agent for 7 months – I got a few viewings but no offers.

I had heard about Campbells and in particular Clare, as she also lives in Clifton as do I. I thought I would give Clare a shot and see what she could do.

Clare had a look around my house and advised me to make a few changes, only very slight ones, ones that I certainly wouldn’t of thought of and the previous estate agent didn’t suggest …10 days later, about 12 viewings and she found me a buyer, I couldn’t believe it!! And it was over the asking price!!

During those 10 days I was always kept updated with how viewings had gone, whether that was by Clare or another member of the team! They would call me, leave messages and even a written note in the house to tell me how it had gone!

I have honestly been overwhelmed at how professional and dedicated Clare and her team are. Clare was even going to come round and see me on her day off as I couldn’t do any other time!

I have and would highly recommend Campbells to anyone now, I can’t thank them enough for the effort they have put in and it just goes to show that it does matter what estate agent you go with!

Hollie about our Rugby team.

 

We chose Campbells based on these two steps:

1. Having the right property, in the right location, price and condition to meet our specific needs

2. Campbells having the ability to communicate effectively with us, fully understanding our needs and [so many past] concerns.

Mark, Amanda and Stan all dealt with us in the most professional and approachable way; we were not harassed but gently encouraged with considerable patience and understanding.

Buying a house is the biggest purchase of one’s private life and one hopes for a level of professionalism to match that key time. Campbells certainly did; every call, every query was rapidly dealt with in a clear, concise and friendly manner.

As the purchaser, we do not directly pay Campbells, however, having sold our previous property and having a good idea of the charges likely to have been paid, then their fees would have been more than justified.

The public may not be aware that many ‘sales’ do not actually materialise and so these costs have to be borne by those sales that do succeed. In our case, we experienced two vendors who pulled out of agreed deals just before exchange. We had no apology and – worse for the agents – they had no fees.

The Campbells team kept us informed when solicitors, for many reasons, seemed so slow with any feedback. It is surprising that in this day and age that £5 of goods bought on line – prompts the seller to send the buyer more ‘day to day’ info than solicitors do with a house costing £1000s! Campbells filled that crucial information gap.

Campbells service can only be described as professional, dedicated and caring.Bill and Hazel about our Daventry team.

 

As a buyer, dealing with an estate agent is something you have to do and I am very much aware that they are working for the seller.

However, I have never felt like this was the case. I felt you had my best interests at heart.

From the first call when you recognised that we were looking at very different properties at different ends of the scale you wanted to make sure we realised what we were looking for.

You gave your time up on a Sunday so we could view houses and from there you always had time for us as a buyer, returned every call and was completely honest with me in all of our dealings.

It has been an absolute pleasure buying our home through you, a home that we hope will have so many happy memories.

We have spoken a lot and as you know it has been a rough couple of years for the both of us.
This is a great life event for us and this has felt like it is meant to be.

I support Liverpool FC – and our song is You’ll Never Walk Alone. There is a line in that song that says ‘At the end of a storm there is a golden sky’.

Well, this is our golden sky. And that is possible because you went above and beyond in your service to us. I felt I could be completely honest with you and when our sale was going badly you never held that against us despite the fact there was a lot of interest, and continued to keep us informed on progress.

Time will tell if this is our forever home, we both really hope it is. We are excited that we get to live in it, but if it isn’t you can be sure that the estate agent I will turn to is Campbells.
Thank you for all your help in making it possible.

April about Stan and our Daventry team

We would be very surprised if you have read this far down but if you want more, we do have hundreds since 1985… we might have to look back in the archives though!