The safety of our clients, associates, sub-contractors and those around us is top priority at Campbells.
Our Hub is open, but by appointment ONLY.
Please call 01327 878926 if it is important to you to have a physical 1:1 conversation. Your call will be answered as normal and if, for some reason you have caught us helping some other customers then please leave a message and we will call you back promptly.
You can also use our online chat facility 24/7.
The whole team is well-practiced now at working remotely.
We have been providing virtual valuations and viewings since March last year – so now we can do both virtual and physical valuations and viewings, it really is your choice.
In order to minimise public health risks, all of our team will adhere to the following guidelines when visiting properties of our sellers, buyers, tenants and landlords:
GENERAL SAFE WORKING PRACTICE WITHIN OUR OFFICES
The Campbells team will adhere to Government’s latest guidelines at all times.
Our team will endeavour to work from home where practically possible.
The Campbells team will be permitted to work at our James Watt Close, Daventry office at any time however working from home is preferred.
The general public will be able to visit our Hub by appointment only.
A maximum of two visitors will be allowed to visit each of the offices at any one time.
Social distancing rules will be adhered to at all times.
Hand sanitiser will be available for use by our employees and visitors and will be located at the entrance to the Hub.
VIEWINGS TAKING PLACE
Prior to any viewing taking place, one of the Campbells team will ask if any members of either the household being viewed, or the household undertaking a viewing whether they are currently showing symptoms of coronavirus or are self-isolating.
Viewings will be conducted by appointment only. No open house viewings will take place.
Viewings will be conducted by one member of the Campbells team only.
A maximum of two people from the same household will be permitted to attend the viewing.
Homeowners and tenants will be asked to vacate their property whilst viewings are taking place.
Prior to the viewing the homeowner/tenant will be asked to air the property and open all internal doors prior to the viewing and allow access to handwashing facilities.
Face masks on all optional to both the agent and the client however if you would like your agent to wear one then please just ask.
Each viewing will take no longer than 15 minutes where possible.
Whilst the viewing is being carried out, all parties should avoid touching surfaces where possible.
Once the viewing has taken place, the agent will ensure surfaces, such as door handles, are wiped with antibacterial wipes.
VALUATIONS TAKING PLACE
Prior to the valuation taking place, a member of the Campbells team will ask if any members of the household being valued whether they are currently showing symptoms of coronavirus or are self-isolating.
Valuations will be conducted by one member of the Campbells team only.
Don’t forget that for an initial appraisal a virtual valuation is easily arranged.
We want to keep our team and our customers as safe as possible so please be alert, help us stop the virus, save some more lives, be kind and considerate and try where possible to keep the 2m distance.